Do More With Your Dog!® Refund/Cancellation
Policy
Events, Workshops, Seminars, Camps
Event Cancellation by Sponsor:
Do More With Your Dog!® reserves the right to cancel an event due
to low enrollment or other circumstances which would make the event non-viable.
If DMWYD cancels an event, registrants will be offered a full refund.
If DMWYD cancels an event in which you are enrolled, you will be contacted at the email address you provided when registering,
so please be sure to provide a valid email address.
Should
circumstances arise that result in the postponement of an event, DMWYD has the
right to either issue a full refund or transfer registration to the same event
at the new, future date.
If DMWYD cancels or reschedules the event due to weather or unforeseen
circumstances beyond our control, we are not responsible for travel arrangements,
travel fees, or any expenses incurred by you as a result of such cancellation.
Registration Cancellation by Participant:
Unless specifically
stated on registration materials, the deadline to receive a refund for your registration
is 15 business days before the event. No refunds will be given within 15 business
days before the event; please plan accordingly.
Registration cancellations received prior
to the deadline may be eligible to receive a refund less a $75 service fee.
Cancellations
received after the stated deadline will not be eligible for a refund.
Refunds
will not be available for registrants who choose not to attend an event.
Cancellations
will be accepted via phone (661-942-2429), fax (206-339-7011), or e-mail, and
must be received by the stated cancellation deadline.
All refund requests must be made by the attendee or credit card holder.
Refund requests must include the name of the attendee and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
These above policies apply to all DMWYD Events unless otherwise noted in the
corresponding event materials. Please read all individual event information thoroughly.
Registration Transfer Policy:
Registrants may transfer the financial
value of their event registration to a co-worker for a $35 processing fee unless
specifically stated otherwise on registration materials. Notify
DMWYD of the transfer via phone, fax, or email. Transfer service fee is $35 if
the transfer is requested prior to 15 business days before the event. Transfer
service fee is $150 if requested within 15 business days prior to the event.
Weather Policy:
In the event of inclement weather
the following procedures will be followed:
1. The event will be delayed one day
in hopes the inclement weather will pass.
2. If inclement weather persists for the second day, the event will be cancelled
and a 50% credit will be issued for all registered participants. No refunds will
be issued if the event is cancelled due to inclement weather.
3. If the event is cancelled
due to inclement weather prior to event weekend, a 50% credit will be issued
for all registered participants. No refunds will be issued
if the event is cancelled due to inclement weather.
Content of Event:
It is understood that Do More With Your Dog!® shall have the exclusive
control over the means, method, and details of presenting the event, except for
event duration and time. In the event that the presenter is unable to attend
due to sickness, weather, or unforeseen circumstances, an experienced replacement
instructor shall present the material.
Conference Materials:
Conference materials for registered participants who are, for whatever reason,
unable to attend will be mailed to the address we have on file.
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